My Account Was Changed to a Limited Plan
Downgraded to the Limited plan? In this article, you will learn what the Limited plan is and possible reasons why your account may downgrade to it.
Your plan has expired
There might be a situation when you are not able to extend or upgrade your subscription on time. There is nothing to worry about! We made sure you will not lose your active bots and automation by introducing a Limited plan where you can decide on renewing the subscription.
The Limited plan gets activated after the current subscription expires; this plan lasts 2 days, during which all bots and orders stay active. However, new bots cannot be started on a Limited plan.
Attention
If the payment is not made during the 2 days of the Limited plan, then our system changes your account to a Free plan. Thus, all bots and orders get canceled automatically.
What's Next
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Manage Your Plan: Discover how to check and manage your Bitsgap subscription plan to suit your needs.
- Learn About Cryptocurrency Payments: Discover how to pay for your Bitsgap subscription securely with cryptocurrency and enjoy seamless transactions.
Need Assistance?
If you encounter any issues or have questions, don’t hesitate to contact the Bitsgap Customer Support Team.