My account was changed to a Limited plan

Downgraded to the Limited plan? In this article, you will learn what the Limited plan is and possible reasons why your account may downgrade to it.

Your plan has expired

There might be a situation when you are not able to extend or upgrade your subscription on time. There is nothing to worry about! We made sure you will not lose your active bots and automation by introducing a Limited plan where you can decide on renewing the subscription.

The Limited plan gets activated after the current subscription expires; this plan lasts 2 days, during which all bots and orders stay active. However, new bots cannot be started on a Limited plan.

If the payment is not made during the 2 days of the Limited plan, then our system changes your account to a Free plan. Thus, all bots and orders get canceled automatically.

We suggest you check our article about What happens after your active subscription expires.

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