API Account Lock

The API Account Lock algorithm ensures that one API key is not reused across multiple Bitsgap accounts. This feature optimizes API data verification and enhances the security of your exchange connections.

---

How It Works

• The system prevents adding an API key if:
  1. The key has been previously connected to another Bitsgap account.
  2. More than 24 hours have passed since the key was removed from the platform.

---

What Happens If I Use the Same API Key?

1. You will receive an email notification sent to the account where the API key is already connected.
   
   
2. A pop-up notification will appear, indicating that the API key is linked to another Bitsgap account.
   
   
3. The key will be flagged with an API error status on the "My Exchanges" page.

---

Resolving the "API Account Lock" Error

• For a new account:
  Log in to your exchange, create a new API key, and connect it to your Bitsgap account.

• If you receive an error but haven’t linked the API key:

  1. Log in to your exchange account.
  2. Delete all unused API keys.
  3. Create a new API key for Bitsgap.

Note
The system will stop sending notifications if the correct key is connected. To close it, click the [Skip] button.

---

What's Next?

• Updating API Key Permissions: Learn how to configure permissions and ensure secure API connections.
• Troubleshooting API Errors: Get solutions for common API connection issues.

---

Need Help?

If you encounter any issues during the setup process, don’t hesitate to contact the Bitsgap Customer Support Team for assistance.