Account Management

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<p>If you are ready to get started and discover our efficient trading tools, setting up a Bitsgap account with an Apple ID is a quick and fuss-free solution. Our detailed guide will walk you through the steps, and you’ll be ready to go in no time!</p>
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<p><strong>Here are the steps to create a Bitsgap account with your Apple ID:<br></strong></p>
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<p>1. First, visit <a href="https://bitsgap.com/" target="_blank" rel="nofollow noopener noreferrer">bitsgap.com</a> and click the [<strong>Sign up</strong>] button located at the top of the page.</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/9969451038236" alt="ap1.png"></p>
<p>2. On the resulting pop-up window, select the “<strong>Apple ID</strong>” option to proceed.</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/9969442579484" alt="ap2.png"></p>
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<p>3. To finish the registration process with Apple ID, select the "<strong>Share My Email" </strong>option, then click on [<strong>Continue</strong>], and follow the prompts to confirm your account creation.</p>
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<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/9969438103452" alt="ap3.png"></p>
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<p class="notes"><strong>Note<br></strong>When signing up with Apple ID, make sure to keep your email address accessible and avoid selecting the “<strong>Hide My Email</strong>” option. If you choose this option, the system may not be able to complete the authorization process, requiring you to start over. To ensure a smooth registration process and easy access to your account, select the “<strong>Share my Email</strong>” option when signing up with Apple ID.</p>
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<p>Once your account is confirmed, you will gain access to our quick onboarding program, where you can set up your account and start trading right away! With our powerful trading tools and user-friendly interface, you will be able to navigate the crypto market with ease and make informed investment decisions.</p>
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<p id="h_fbcf483bf0"><strong>Get stuck? Ask your question to our community on <a href="https://t.me/bitsgap" target="_blank" rel="nofollow noopener noreferrer">Telegram</a>!</strong></p>
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Apple Sign Up

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<p>To improve mobile and web experience, Bitsgap has developed an easy-to-install web application. You can add it to your desktops or smartphone for fast access to the Bitsgap platform!</p>
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<h2 id="h_0e04bf6674">How to install the Bitsgap web application</h2>
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<p>The application is available on all possible devices and operating systems. Please follow the instructions below to install the Bitsgap web application on your device:</p>
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<ul>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/10026456675996-Bitsgap-Web-App#h_2ef43ac125:~:text=PC/Linux/macOS-,Android,-1.%20Log%20in" target="_self" rel="undefined">Android</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/10026456675996-Bitsgap-Web-App#h_2ef43ac125:~:text=more%20detailed%20information.-,iPhone/iPad,-1.%20Log%20in" target="_self" rel="undefined">iPhone/iPad</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/10026456675996-Bitsgap-Web-App#:~:text=a%20single%20tap!-,PC/Linux/macOS,-The%20Bitsgap%20application" target="_self" rel="undefined">PC/Linux/macOS</a></li>
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<h2 id="h_01H7YY2FZ68SAGR9YRYVN713XY" class="intercom-interblocks-subheading intercom-interblocks-align-left">Android</h2>
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<p>1. Log in to your Bitsgap account with <strong>*any</strong> browser.</p>
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<p>2. Tap the three dots icon in the top right corner of the screen.</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/10026456665756" alt="Untitled.png"></p>
<p>3. Tap the [<strong>Add to Home screen</strong>] or <strong>[Install App]</strong> option.</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/10026462459036" alt="Untitled (1).png"></p>
<p>4. Add Bitsgap to your <strong>Home screen</strong>. The new application will be created on your smartphone, where you can access your Bitsgap account with a single tap!</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/10026488312860" alt="Untitled (2).png"></p>
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<p class="notes"><strong>Note<br></strong>Installation may vary in different <a style="background-color: #ffffff;" href="https://en.wikipedia.org/wiki/Chromium_(web_browser)" target="_blank" rel="nofollow noopener noreferrer">Chromium-based browsers</a>. Check the instructions of your browser for more detailed information.</p>
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<h2 id="h_2ef43ac125">iPhone/iPad</h2>
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<p>1. Log in to your Bitsgap account with the <strong>Safari </strong>browser (the application for iPhone and iPad is available only on the <a href="https://www.apple.com/safari/" target="_blank" rel="nofollow noopener noreferrer">Safari</a> browser).</p>
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<p>2. Tap the [<strong>Share</strong>] icon in the Navigation bar.</p>
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<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/10026448541084" alt="image.png"></p>
<p>3. Tap the [<strong>Add to Home screen</strong>].</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/10026462461084" alt="image (1).png"></p>
<p>4. <strong>Add </strong>Bitsgap to your Home Screen. The new application will be created on your smartphone, where you can access your Bitsgap account with a single tap!</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/10026440157852" alt="Untitled (3).png"></p>
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<h2 id="h_51c33881cf">PC/Linux/macOS</h2>
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<p>The Bitsgap application for PC/Linux/macOS is available only on <a href="https://www.google.com/chrome/" target="_blank" rel="nofollow noopener noreferrer">Chrome</a> and <a href="https://en.wikipedia.org/wiki/Chromium_(web_browser)" target="_blank" rel="nofollow noopener noreferrer">Chromium-based browsers</a>.</p>
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<p>1. Open Chrome/Chromium-based browser.</p>
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<p>2. Log in to your Bitsgap account.</p>
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<p>3. Click on your profile icon.</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/10026456671132" alt="Untitled (4).png"></p>
<p>4. Click <strong>[Add to Desktop]</strong>.</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/10026462467612" alt="Untitled (5).png"></p>
<p>5. Click the <strong>[Install]</strong> button in the pop-up window in the right corner of your screen. As soon as the app is installed, it will open automatically.</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/10026440161436" alt="Untitled (6).png"></p>
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<p id="h_6640e15be3"><strong>Get stuck? Ask your question to our community on <a href="https://t.me/bitsgap" target="_blank" rel="nofollow noopener noreferrer">Telegram</a>!</strong></p>
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Bitsgap Web App

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<p>If you want to delete your account and all associated data, please contact our Customer Support team via <a href="mailto:support@bitsgap.com" target="_blank" rel="nofollow noopener noreferrer">support@bitsgap.com</a> email or live chat.</p>
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<p>Please, be aware that once your account is deleted, it won't be possible to restore any removed information and data. This also includes any billing information and applied for promotions.</p>
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<p>When the request for account deletion is received, it will be processed within 30 days, accordingly to the general GDPR policy.</p>
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<p id="h_32d5624c21"><strong>Get stuck? Ask your question to our community on <a href="https://t.me/bitsgap" target="_blank" rel="nofollow noopener noreferrer">Telegram</a>!</strong></p>
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How can I delete my account?

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<p>In order to get started on Bitsgap, you will need to create a new account. This article will show you how to create your first Bitsgap account and confirm the registration.</p>
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<strong>Go to</strong> <a href="https://bitsgap.com/" target="_blank" rel="nofollow noopener noreferrer">https://bitsgap.com/</a>
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<strong>Click</strong> “Sign up” or “Get started free” as shown in the picture below.</li>
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<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/9969337087132" alt="cr1.png"></p>
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<p>3. <strong>Enter your valid email address</strong> along with your password, <strong>read and accept</strong> the Terms and Conditions &amp; Privacy Policy, agree to receive educational and marketing emails (optional), and <strong>click</strong> the “Sign Up” button when you are ready.</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/9969320072348" alt="cr2.png"></p>
<p>If you prefer using your Facebook or Google social media account, please <strong>click</strong> the appropriate button and follow the instructions in the appeared window.</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/9969349341468" alt="cr3.png"></p>
<p>4. <strong>Go to your inbox</strong> and confirm the registration by clicking on the link provided in the email we have just sent to you.</p>
<p><img src="https://bitsgap4907.zendesk.com/hc/article_attachments/9969337090972" alt="cr4.png"></p>
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<p>After when your email address is confirmed, you will be able to access your Bitsgap account and get started!</p>
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<p>The process should be simple and quick, so please feel free to reach out to us via the Chat menu if you experience any issues (bottom-right corner).</p>
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<p id="h_a5b2bf6dcc"><strong>Get stuck? Ask your question to our community on <a href="https://t.me/bitsgap" target="_blank" rel="nofollow noopener noreferrer">Telegram</a>!</strong></p>
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Account Management

Apple Sign Up

Bitsgap Web App

How can I delete my account?

How do I create a Bitsgap account?