General Questions

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Bitsgap is designed to cater to both beginners and experienced traders, offering a user-friendly interface for automated trading, placing orders, managing portfolios, and monitoring results with ease.
Here’s why Bitsgap works for everyone:
<ul>
<li>For Beginners:</li>
</ul>
- Intuitive interface for easy navigation.
- Access to demo accounts to practice risk-free.
- Simple trading tools with helpful guides and tutorials.
<ul>
<li>For Everyone:</li>
</ul>
- Advanced features like bot automation and trading algorithms.
- Comprehensive portfolio management tools.
- Detailed trading data and customizable settings.
Our goal is to provide an optimized and intuitive platform with all the essential tools required for seamless daily trading.
<hr>
Need help getting started or mastering the platform? Check out our resources:
<ul>
<li>
Help Center:<a href="https://bitsgap.com/helpdesk/"> Find tips and step-by-step guides</a>.</li>
<li>
Video Tutorials:<a href="https://landing.bitsgap.com/welcome-tutorials-m1"> Watch tutorials to learn quickly</a>.</li>
</ul>
Whether you’re new to trading or a seasoned expert, Bitsgap has the tools you need to trade confidently!
<hr>
Need Assistance? If you encounter any issues or have questions, don’t hesitate to contact the Bitsgap <a href="mailto:support@bitsgap.com">Customer Support</a> Team.
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Is it for beginners or experienced traders?

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Bitsgap is an all-in-one cryptocurrency trading platform that unifies all your exchange accounts in one place. It allows you to automate trading and to trade seamlessly across multiple exchanges from a single, intuitive interface, while offering tools that go beyond what traditional exchanges provide.
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<h4 id="h_01JMY01Q41KKJ905DY49MMSZX5">Key Features of Bitsgap</h4>
<ul>
<li>
Unified Trading Experience: Trade on over 15 major crypto exchanges—including Binance, Kraken, Bitfinex, Coinbase, and more—using advanced tools like Smart Trade, Scaled Orders, etc.</li>
<li>
Automated Bots: Take advantage of market fluctuations with automated trading bots that generate profits from every price move. No need to wait for a market surge—be ahead of it!</li>
<li>
Live Portfolio Tracking: Monitor your portfolio performance and earnings in real time. Bitsgap’s portfolio feature provides a clear, accurate overview of your holdings and profits.</li>
</ul>
<hr>
Need Assistance? If you encounter any issues or have questions, don’t hesitate to contact the Bitsgap <a href="mailto:support@bitsgap.com">Customer Support</a> Team.
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What is Bitsgap?

If you can access and trade on a supported exchange in your country, you can use Bitsgap for trading. Bitsgap connects to your exchange through an API, allowing you to manage trades seamlessly.
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<h4 id="h_01JMXZ3MFGXC81GBNF921SJS2Y">Supported Exchanges</h4>
Bitsgap supports over 15 major cryptocurrency exchanges. You can find the full list here:<a href="https://bitsgap.com/exchanges"> Bitsgap Supported Exchanges</a>.
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<h4 id="h_01JMXZ3MFGVY33HQ1K2SGXVZVC">Futures Trading</h4>
Bitsgap also supports futures trading on the following exchanges:
<ul>
<li>Binance</li>
<li>OKX</li>
<li>KuCoin</li>
<li>ByBit</li>
<li>Bitget</li>
</ul>
If futures trading is available in your region for these exchanges, you can access it through Bitsgap.
We also recommend taking a look at our guide on <a href="https://bitsgap.com/helpdesk/article/13569981938716-Payment-Restrictions-for-Certain-Countries-on-iOS">Payment Restrictions for Certain Countries on iOS</a>.
<hr>
Need Assistance? If you encounter any issues or have questions, don’t hesitate to contact the Bitsgap <a href="mailto:support@bitsgap.com">Customer Support</a> Team.

Is Bitsgap Available in My Country?

No, Bitsgap does not charge any trading fees or hidden commissions. We simply don’t have the technical capability to do so.
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<h4 id="h_01JMXYZDWTJ3VWGATSKGXCF07N">How It Works:</h4>
1. Subscription-Based Service:
<ul>
<li style="list-style-type: none;">
<ul>
<li>To use Bitsgap, you only need to activate one of our paid subscription plans.</li>
<li>There are no additional charges for the trades executed through our platform.</li>
</ul>
</li>
</ul>
2. Enhanced Security:
<ul>
<li style="list-style-type: none;">
<ul>
<li>API keys with withdrawal permissions are not allowed.</li>
<li>This ensures that your funds remain securely in your exchange account and inaccessible for unauthorized transactions.</li>
</ul>
</li>
</ul>
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Learn More:
For details on our API restrictions and security measures, check out this article: <a href="https://bitsgap.com/helpdesk/article/9970764647964-Does-Bitsgap-have-access-to-my-exchange-wallet">Does Bitsgap have access to my exchange wallet?</a>
Enjoy secure, commission-free trading with Bitsgap!
<hr>
Need Assistance? If you encounter any issues or have questions, don’t hesitate to contact the Bitsgap <a href="mailto:support@bitsgap.com">Customer Support</a> Team.

Does Bitsgap take a commission on my trades?

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Stay informed about the latest updates, platform features, and announcements from Bitsgap by following us on our official channels. Please note that these profiles are not for customer support purposes.
<h4 id="h_01JMXYJDPW1T77YAKF45JSWWQZ">Official Social Media Channels:</h4>
<ul>
<li>
<a href="https://bitsgap.com/blog">Bitsgap Blog</a> – Dive into detailed articles, tutorials, and updates.</li>
<li>
<a href="https://twitter.com/Bitsgap">X</a> – Quick updates and announcements.</li>
<li>
<a href="https://facebook.com/Bitsgap">Facebook</a> – Platform news and community updates.</li>
<li>
<a href="https://linkedin.com/company/Bitsgap">LinkedIn</a> – Professional updates and milestones.</li>
<li>
<a href="https://www.youtube.com/@bitsgap">YouTube</a> – Watch tutorials, feature demos, and webinars.</li>
<li>
<a href="https://www.instagram.com/bitsgap.official/">Instagram</a> – Insights and behind-the-scenes updates.</li>
<li>
<a href="https://reddit.com/r/Bitsgap">Reddit</a> – Join discussions and share experiences.</li>
<li>
<a href="https://discord.com/invite/PwdsEsp4j8">Discord</a> – Connect with the Bitsgap community.</li>
<li>
<a href="https://t.me/bitsgap">Telegram</a> – Exchange information with fellow traders.</li>
</ul>
<h4 id="h_01JMXYJDPWPX3YCZ36MWVKSE9W">For Technical Support:</h4>
If you need assistance or have an issue requiring immediate action, reach out to Bitsgap’s support team via:
<ul>
<li>
Email: <a href="mailto:support@bitsgap.com">support@bitsgap.com</a>.</li>
<li>
In-platform Chat: Available in the bottom-right corner of your account dashboard.</li>
</ul>
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<p class="notes" style="box-sizing: border-box; margin: 24px 0px; position: relative; padding: 24px 24px 24px 62px; border-left: 2px solid rgb(var(--color-blue-600)); background-color: rgb(var(--color-blue-100)); letter-spacing: normal; font-size: 16px; font-weight: 400; line-height: 24px; color: #374151; font-family: Inter, ' Inter Fallback' , -apple-system, ' system-ui' , ' Segoe UI' , Oxygen, Ubuntu, Cantarell, ' Fira Sans' , ' Droid Sans' , ' Helvetica Neue' , sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">ImportantTelegram and Discord are for community interaction only and do not provide direct customer support. Always use the official support options for account-specific inquiries.
Stay connected and informed with Bitsgap!
Need Assistance? If you encounter any issues or have questions, don’t hesitate to contact the Bitsgap <a href="mailto:support@bitsgap.com">Customer Support</a> Team.
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How to follow Bitsgap updates and news

Automated cryptocurrency trading platforms like Bitsgap can simplify and enhance your trading experience, but tax reporting for multiple trades across exchanges can be complex. Here’s a concise guide to help you navigate tax reporting efficiently.
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<h4 id="h_01JMXZQ6SZ9Z8HD387D0D6AF6T">What Taxes Apply to Cryptocurrencies?</h4>
Cryptocurrencies are often treated as assets or investments by governments. For example:
<ul>
<li>In the U.S., the IRS classifies cryptocurrencies as property.</li>
<li>Selling crypto at a profit (capital gains) may incur capital gains tax.</li>
</ul>
Even if you trade on crypto-to-crypto markets or use automated strategies, maintaining accurate records of your trades is essential to determine your taxable gains or losses.
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<h4 id="h_01JMXZQ6SZFXGJHK53CS5X6A9X">What Records Should You Keep?</h4>
To streamline tax reporting, ensure you keep:
<ul>
<li>
Trading History: Export CSV or Excel files with your transactions from each exchange. Most centralized exchanges provide this feature.</li>
<li>
Manual Records: If you use decentralized exchanges without downloadable transaction histories, log trades manually to avoid missing key details.</li>
</ul>
At the end of the year, you can upload these records into cryptocurrency tax tools or calculate taxes manually using spreadsheet editors.
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<h4 id="h_01JMXZQ6T0RMY8HK2FKX1V5MSA">What Tax Software Can Help?</h4>
Specialized cryptocurrency tax tools simplify the reporting process by importing trading histories and generating tax reports. Examples include:
<ul>
<li><a href="https://cointracking.info/">CoinTracking</a></li>
<li><a href="https://koinly.io/">Koinly</a></li>
</ul>
These tools integrate with exchanges, reducing the time and effort needed to prepare accurate tax reports.
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<h4 id="h_01JMXZQ6T0CAP889V6Q8FV80BY">What Forms Should You Complete?</h4>
Tax reporting requirements vary by country. For instance:
<ul>
<li>In the U.S., you’ll need to complete <a href="https://www.irs.gov/forms-pubs/about-form-8949">IRS Form 8949</a> to report capital gains and losses.</li>
<li>Use your trading history to document every trade, calculate total gains or losses, and summarize your net position for the year.</li>
</ul>
For more detailed guidance, consult a tax professional or review your local tax regulations.
<hr>
Need Assistance? If you encounter any issues or have questions, don’t hesitate to contact the Bitsgap <a href="mailto:support@bitsgap.com">Customer Support</a> Team.

General Questions

Is it for beginners or experienced traders?

What is Bitsgap?

Is Bitsgap Available in My Country?

Does Bitsgap take a commission on my trades?

How to follow Bitsgap updates and news

Tax Reporting for Automated Cryptocurrency Trading