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/FAQ/Account Management & Security/Does Bitsgap have access to my exchange wallet?

Does Bitsgap have access to my exchange wallet?

No, Bitsgap cannot access or make changes to your exchange wallet. Your funds remain securely in your exchange account at all times.

Here's Why:

  1. Limited API Permissions:
    • When connecting your exchange account to Bitsgap, you only need to enable permissions for trading and reading balance.
    • The withdrawal option must remain disabled for security purposes.
  2. Automatic Security Checks:
    • If the API key you provide includes withdrawal permissions, our system will reject the API key and prompt you to adjust the settings.
  3. Enhanced Protection:
    • These measures protect your account from both internal and external threats related to API key management.

Learn More:

For more information about Bitsgap's security measures, check out this detailed article: Security at Bitsgap

Your safety is our top priority!

Need Assistance?
If you encounter any issues or have questions, don’t hesitate to contact the Bitsgap Customer Support Team.