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Enabling Passkey Authentication for Your Bitsgap Account

Passkeys offer a secure and convenient way to log in without traditional passwords, leveraging authentication methods such as PINs, biometrics (e.g., Face ID or Touch ID), or a password manager. Follow these steps to set up and manage a passkey for your Bitsgap account.


Overview


How to Create a Passkey

On the Web Platform

  1. Navigate to Account Settings:
    From the profile menu (top-right corner), go to Settings.

  1. Access Security Settings:
    Open the Security tab and enable the Passkey toggle.

  1. Add a New Passkey:
    Under "Your active keys," click [Add new key].

  1. Choose Authentication Method:
    In the pop-up, select your preferred authenticator (smartphone, password manager, etc.) and follow the prompts.

  1. Finalize Setup:
    Name your security key and click [Add] to complete the process.

On the Mobile App

  1. Go to Security Settings:
    Navigate to Settings → Security → Passkey in the app.

  1. Enable Passkey Authentication:
    Toggle the Passkey option and tap [Add new passkey].

  1. Follow Prompts:
    Complete the setup process using the pop-up instructions.

Managing Existing Passkeys

  • Access the Your active keys section on the web or the Passkey section in the app.
  • View details, edit, or delete existing passkeys as needed.


Logging In with a Passkey

Once a passkey is set up, click or tap the Passkey button during login for a seamless experience.


What's Next


Need Assistance?

If you encounter any issues or have questions, don’t hesitate to contact the Bitsgap Customer Support Team.