General

When you start using bots and experience the benefits of automated trading, purchasing one of our subscription plans is the next step to enhance your trading journey. This guide will help you select the most suitable plan, complete your purchase, and manage your subscription effectively.
<hr>
<h3 id="h_01JHX76HCY1W03KPKYVXJ4P91Y">Selecting and Purchasing a Bitsgap Subscription</h3>
Follow these steps to purchase your first subscription plan:
<ol>
<li>
Navigate to the Plans Page Visit the <a href="https://app.bitsgap.com/plans">Plans page</a> to explore available options.
</li>
<li>
Choose a Plan
<ul>
<li>
Options: Basic, Advanced, and Pro.</li>
<li>
Recommendation: The Advanced plan offers the best value, including multiple spot and futures bots, trailing features, and unlimited trading terminal usage.</li>
<li>
Upgrade Flexibility: You can upgrade your subscription anytime. Learn more in our article: <a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9977823378716">How do I upgrade my subscription?</a>
</li>
</ul>
</li>
<li>
Select Payment Method
</li>
<li>
Select Payment Country
<ul>
<li>Choose your payment country during checkout.</li>
<li>To change your payment country, contact our support team via live chat or email at <a rel="noopener">support@bitsgap.com</a>.</li>
</ul>
</li>
<li>
Complete Payment
<ul>
<li>
Follow the instructions provided by the payment gateway.
</li>
</ul>
</li>
</ol>
🎉 Enjoy Your Subscription! Start exploring Bitsgap's full capabilities and trade worry-free.
<hr>
<h3 id="h_01JHX76HCYPZFG654XE281WE7R">Notes on Payment Options</h3>
<ol>
<li>
Auto-renewal:
<ul>
<li>Activated by default for credit card and PayPal payments to prevent interruptions.</li>
<li>Learn more: <a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9977460122396">What is auto-renewal?</a>
</li>
</ul>
</li>
<li>
Cryptocurrency Payments:
<ul>
<li>
Video Tutorial: <a href="https://www.youtube.com/watch?v=_sHlbU70OJU">How to Pay for a Subscription with Cryptocurrency</a>
</li>
</ul>
</li>
</ol>
<iframe src="//www.youtube-nocookie.com/embed/_sHlbU70OJU" width="560" height="315" frameborder="0" allowfullscreen=""></iframe>
<hr>
<h3 id="h_01JHX76HCYMTRRFETV01K35MHC">What's Next?</h3>
<ul>
<li>
<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/13091203806364">Add Your First Exchange</a>: Learn how to connect an exchange using API keys to start trading.</li>
<li>
<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/13091210942364">Launch Your First Trading Bot</a>: Automate your strategies for maximum efficiency.</li>
</ul>
<hr>
<h3 id="h_01JHX76HCYP3TBZ8ZHGJC8B6ET">Need Help?</h3>
For any issues or further questions, feel free to reach out to the Bitsgap <a href="mailto:support@bitsgap.com">Customer Support</a> Team.

How to Purchase a Bitsgap Subscription

Setting up your Bitsgap account is the gateway to seamless trading and portfolio management across multiple cryptocurrency exchanges. Follow this guide to get started efficiently.
<hr>
Watch Our Quick Video Guide: <a href="https://www.youtube.com/watch?v=JVOw4qmhJjQ">Effortless Bitcoin &amp; Crypto Trading: Your Quick Start Guide!</a>
<iframe src="//www.youtube-nocookie.com/embed/JVOw4qmhJjQ" width="560" height="315" frameborder="0" allowfullscreen=""></iframe>
<hr>
<h4 id="h_01JHX0KR0XSYRH9ERCDX6PRFRK">Step 1: Register Your Account</h4>
To begin, create your Bitsgap account. Follow the detailed steps in our <a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9969320075420">Registration Guide</a>. Once registered, proceed to log in.
<h4 id="h_01JHX0KR0XV7H2SREP9SMYT392">Step 2: Log In to Your Account</h4>
<ol>
<li>Visit the <a href="https://bitsgap.com">Bitsgap website</a>.</li>
<li>Click the Log In button in the top-right corner.</li>
<li>Enter your email and password.</li>
<li>Access your dashboard to begin exploring Bitsgap.</li>
</ol>
<h4 id="h_01JHX0XX9W8VDECHY7WAQJEVQM">Step 3: Configure Your Account Settings</h4>
Enable Two-Factor Authentication (2FA)
<ul>
<li>Navigate to your account settings.</li>
<li>Follow the instructions to set up 2FA with an authenticator app like Google Authenticator.</li>
<li>This ensures enhanced security for your account.</li>
</ul>
For step-by-step instructions, visit our <a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9969871611676">2FA Setup Guide</a>.
Set Currency Preferences
<ul>
<li>Choose your default currency for portfolio analytics (e.g., USD, EUR, BTC).</li>
<li>This can be adjusted in your account settings for personalized tracking.</li>
</ul>
<h4 id="h_01JHX0XX9WD1MSB192FTYBNHDA">Step 4: Connect Your Exchange</h4>
To unlock Bitsgap’s full potential, connect your cryptocurrency exchanges using API keys.
<ol>
<li>Visit the API Management section in your account dashboard.</li>
<li>Follow step-by-step instructions for your specific exchange. Guides are available for Binance, Coinbase, Kraken, and others in our <a href="https://bitsgap.com/helpdesk/category/9837454117788-Connect-your-exchange">Help Center</a>.</li>
</ol>
<h4 id="h_01JHX0XX9W4RSFMNP1R3TS78EZ">Step 5: Explore Bitsgap Features</h4>
With your account and exchanges configured, you can now:
<ul>
<li>
<a href="https://bitsgap.com/helpdesk/category/9837286833180-Trading-Bots">Launch Trading Bots</a>: Automate your trades across multiple exchanges.</li>
<li>
Monitor Your Portfolio: Get real-time analytics for all connected accounts.</li>
<li>
<a href="https://bitsgap.com/helpdesk/category/9837291387420-Smart-Trading">Execute Manual Trades</a>: Use advanced trading tools for precision trading.</li>
</ul>
<hr>
<h3>What's Next</h3>
<ul>
<li>
<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/13091407459612">How to Purchase a Bitsgap Subscription</a>: Unlock the full potential of Bitsgap by choosing and purchasing the right subscription plan for you.
</li>
<li>
<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/13091203806364">How to Connect Your Exchange to Bitsgap</a>: Learn how to connect your exchange to Bitsgap and start trading with bots efficiently.
</li>
</ul>
<hr>
<h3 id="h_01JHX01AQQAQ24EHB6X77KGQNA">Need Help?</h3>
If you encounter any issues during the setup process, don’t hesitate to contact the Bitsgap <a href="mailto:support@bitsgap.com">Customer Support</a> Team for assistance.

How to Start with Bitsgap

Bitsgap’s Demo Mode is a powerful feature designed to help you explore and practice trading strategies in a risk-free environment. By using Demo Mode, you can test various trading bots and manual trading tools without affecting your real funds or making live trades on exchanges.
This guide explains how to activate Demo Mode, use its features effectively, and transition seamlessly to live trading.
<hr>
Watch Our Quick Video Guide: <a href="https://www.youtube.com/watch?v=gCZXv5Vtc_o">Master Crypto Trading: The Best Demo Crypto Trading Platform 2024 | Bitsgap Guide</a>
<iframe src="//www.youtube-nocookie.com/embed/gCZXv5Vtc_o" width="560" height="315" frameborder="0" allowfullscreen=""></iframe>
<hr>
<h3 id="h_01JHX43SQTX9J9ZXKJT8GZ9JGM">Step 1: Activate Demo Mode</h3>
<ol>
<li>
Log in to your Bitsgap account. Go to the<a href="https://bitsgap.com"> Bitsgap homepage</a> and enter your credentials.</li>
<li>
Switch to Demo Mode:
<ul>
<li>Click on the profile sign in the top right corner.</li>
<li>Toggle on "Demo Mode" to switch your account to practice trading<img src="https://bitsgap4907.zendesk.com/hc/article_attachments/18003605926940" width="272" height="402"> Note: Your demo trading activities are entirely separate from live trading, and no real funds are used.
</li>
</ul>
</li>
</ol>
<hr>
<h3 id="h_01JHX43SQTWBCPJ4J112RAGHKD">Step 2: Understand the Demo Environment</h3>
Once in Demo Mode, you’ll have access to:
<ul>
<li>
Virtual Funds: A simulated balance to use for testing strategies.</li>
<li>
Full Access to Tools: Experience the same features as live trading, including bots, analytics, and manual trading tools.&nbsp;</li>
</ul>
Note: AI-Assistant is not included in demo version.
<ul>
<li>
Risk-Free Practice: Experiment with trading without the risk of losing real funds.</li>
</ul>
<hr>
<h3 id="h_01JHX43SQTVGBS0R7E7JK13E51">Step 3: Launch a Demo Trading Bot</h3>
<ol>
<li>
Choose a Bot Strategy: Select from strategies like GRID, BTD, DCA, DCA Futures or COMBO bots.</li>
<li>
Set Up Parameters: Adjust the settings, such as trading pairs, grid levels, or investment amounts, to match your goals.</li>
<li>
Start the Bot: Click "Start Bot" to activate it in Demo Mode. The bot will execute trades based on the market data from real exchanges.</li>
</ol>
<hr>
<h3 id="h_01JHX43SQT77RJW5JQGHAZ1DNH">Step 4: Practice Manual Trading</h3>
<ul>
<li>Navigate to the Trading Tab in Demo Mode.</li>
<li>Use tools like limit and market orders, stop-loss, and take-profit to simulate manual trading.</li>
<li>Analyze the outcomes without financial risk.</li>
</ul>
<hr>
<h3 id="h_01JHX43SQTQDX065TN9DYG71ZG">Step 5: Monitor Performance</h3>
<ul>
<li>
Demo Portfolio: Track your virtual funds and evaluate your performance.</li>
<li>
Bot Analytics: Review bot-generated profits and make adjustments to refine your strategy.</li>
</ul>
<hr>
<h3 id="h_01JHX43SQTK6D0HGV5G7CMTH4N">Step 6: Transition to Live Trading</h3>
Once you’re confident with your strategies in Demo Mode:
<ol>
<li>Switch back to Live Mode using the toggle in the navigation bar.</li>
<li>
<a href="https://bitsgap.com/helpdesk/category/9837454117788-Connect-your-exchange">Connect your exchange</a> account via API keys if you haven’t already.</li>
<li>Implement the strategies you’ve practiced with real funds.</li>
</ol>
<hr>
<h3 id="h_01JHX4HSESW8B616MXG2SBAR79">What's Next?</h3>
<ul>
<li>Launch your first <a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/13091210942364">trading bot</a> to automate your strategies.</li>
<li>Try <a href="https://bitsgap.com/helpdesk/category/9837291387420-Smart-Trading">manual trading</a> in our advanced terminal for precise control over your trades.</li>
</ul>
<hr>
<h3 id="h_01JHX48VPPH21PG9VF4K086W9S">Need Help?</h3>
If you have questions or encounter issues while using Demo Mode, feel free to reach out to the Bitsgap <a href="mailto:support@bitsgap.com">Customer Support</a> Team.

How to use Bitsgap Demo Mode

To maximize the benefits of Bitsgap's trading platform, you need to connect your exchange account. By integrating your exchange via API keys, Bitsgap can execute trades, monitor your portfolio, and operate bots seamlessly. This guide walks you through the process of connecting your exchange to Bitsgap securely and effectively.
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<h3 id="h_01JHX8BZB3J1J37ZTXMBAJ7PQM">Overview:</h3>
<ul>
<li><a href="#h_01JHX8BZB34BMRRKBY79SRX0AX">Generate API Keys on Your Exchange</a></li>
<li><a href="#h_01JHX8BZB3TE5WTXDDNFJHJZ77">Add API Keys to Bitsgap</a></li>
<li><a href="#h_01JHX8BZB34P2R6HV2VNS31WV2">Verify Successful Connection</a></li>
<li><a href="#h_01JHX8BZB3D8CYFT7G395BYNPK">Exchange-specific Guides</a></li>
<li><a href="#h_01JHX8BZB3B0DK7ESPAQN9NCTH">Security Measures</a></li>
<li><a href="#h_01JHX8BZB363TZHJS8WRXGYMWE">Frequently Asked Questions (FAQs)</a></li>
</ul>
<hr>
Watch Our Quick Video Guide: <a href="https://www.youtube.com/watch?v=mdxIhbwMAf8">Introduction to Bitsgap: Connecting Your First Exchange | Crypto Trading Series [Part 1]</a>
<iframe src="//www.youtube-nocookie.com/embed/mdxIhbwMAf8" width="560" height="315" frameborder="0" allowfullscreen=""></iframe>
<hr>
<h3 id="h_01JHX8BZB34BMRRKBY79SRX0AX">Step 1: Generate API Keys on Your Exchange</h3>
<ol>
<li>
Log in to Your Exchange Account Navigate to the Settings or API Management section.
</li>
<li>
Create API Keys
<ul>
<li>Look for an option to create API keys.</li>
<li>Generate the keys, which typically consist of a Public Key and a Secret Key.</li>
</ul>
</li>
<li>
Set Permissions
<ul>
<li>Enable permissions for trading and reading account data.</li>
<li>Avoid enabling withdrawal permissions for security reasons.</li>
</ul>
</li>
<li>
Save the Keys Copy the keys or save them securely, as the Secret Key may only be visible once.
</li>
</ol>
<hr>
<h3 id="h_01JHX8BZB3TE5WTXDDNFJHJZ77">Step 2: Add API Keys to Bitsgap</h3>
<ol>
<li>
Log in to Your Bitsgap Account Head to the <a href="https://bitsgap.com" target="_new" rel="noopener">Bitsgap homepage</a> and log in.
</li>
<li>
Go to My Exchanges Navigate to the "My Exchanges" tab in the top-left corner.
</li>
<li>
Select Your Exchange
<ul>
<li>Click "+Add New Exchange".</li>
<li>Select the exchange you want to connect from the list of supported exchanges.</li>
</ul>
</li>
<li>
Enter API Keys
<ul>
<li>Paste the Public Key and Secret Key into the corresponding fields.</li>
<li>Name the connection for easy identification.</li>
</ul>
</li>
<li>
Save and Test Connection Click "Connect" to complete the process. Bitsgap will verify the connection.
</li>
</ol>
<hr>
<h3 id="h_01JHX8BZB34P2R6HV2VNS31WV2">Step 3: Verify Successful Connection</h3>
After connecting your exchange, ensure everything is working correctly:
<ul>
<li>Check that your balances appear under the "Portfolio" tab.</li>
<li>Test manual trading features or start a demo bot to confirm the connection.</li>
</ul>
<hr>
<h3 id="h_01JHX8BZB3D8CYFT7G395BYNPK">Step 4: Exchange-specific Guides</h3>
For detailed instructions on connecting specific exchanges, check out our articles:
<ul>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9898682355868">Binance</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9933350617372">Binance US</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9901512721692">Bitfinex</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/16745073761564">BitMart</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9872088623516">Coinbase</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/10087762559260">Crypto.com</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9856710442140">Gate.io</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9922104908956">Gemini</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9903897634716">HitBTC</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9917844045212">HTX</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9900297148188">Kucoin</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9839728288540">Poloniex</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9869604576668">WhiteBit</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9932313131932">Kraken</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9852822168860">Bybit</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9916695811868">OKX</a></li>
<li><a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9934240599580">Bitget</a></li>
</ul>
<hr>
<h3 id="h_01JHX8BZB3B0DK7ESPAQN9NCTH">Security Measures</h3>
Bitsgap prioritizes the security of your funds:
<ul>
<li>API keys only allow trading and portfolio management, not withdrawals.</li>
<li>All data is encrypted to ensure safety.</li>
<li>Follow exchange-specific security practices, such as IP whitelisting, if available.</li>
</ul>
<hr>
<h3 id="h_01JHX8BZB363TZHJS8WRXGYMWE">Frequently Asked Questions (FAQs)</h3>
<ul>
<li>
Q: Can I connect multiple exchanges to one Bitsgap account? Yes, you can connect and manage multiple exchange accounts simultaneously.
</li>
<li>
Q: What happens if my API keys expire? You’ll need to regenerate API keys on your exchange and update them in Bitsgap to restore the connection.
</li>
<li>
Q: Are there any specific settings for futures trading? Yes, some exchanges may require additional permissions for futures trading. Refer to the exchange-specific guide for details.
</li>
</ul>
<hr>
<h3 id="h_01JHX8BZB33RMED6MPXGKRSSSN">What's Next?</h3>
<ul>
<li>
<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/13091210942364">Launch Your First Trading Bot</a>: Start automating your strategies with our trading bots.</li>
<li>
<a href="https://bitsgap.com/helpdesk/category/9837291387420-Smart-Trading">Manual Trading Guide</a>: Explore our advanced terminal for precise manual trading.</li>
</ul>
<hr>
<h3 id="h_01JHX8FN1BTDBYCAVCSHFAAJZ2">Need Assistance?</h3>
If you encounter any issues or have questions, don’t hesitate to contact the Bitsgap <a href="mailto:support@bitsgap.com">Customer Support</a> Team.

How to Connect Your Exchange to Bitsgap

Launching your first bot is simple with Bitsgap. Follow these steps to get started with automated trading
Watch Our Quick Video Guide: <a href="https://www.youtube.com/watch?v=gRnzcz0sfnA">EXPLORE THE POWER OF BITSGAP: Your All-in-One Crypto Trading Platform</a>
<iframe src="//www.youtube-nocookie.com/embed/gRnzcz0sfnA" width="560" height="315" frameborder="0" allowfullscreen=""></iframe>
<hr>
<h3 id="h_01JHX9C6JZXQ005JY73TT8S30G">Step 1: Select a Bot Strategy</h3>
<ol>
<li>Go to the "Bots" tab on the dashboard.</li>
<li>Choose a strategy that fits the market conditions:
<ul>
<li>
<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/10038504467100">Grid Bot</a>: Best for sideways markets.</li>
<li>
<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/10039300255900">DCA Bot</a>: Ideal for trending markets.</li>
<li>
<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/10045348481052">BTD Bot</a>: Designed for downtrends.</li>
<li>
<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/10042890192924">COMBO Bot</a>: Combines grid and DCA strategies for Futures.</li>
<li>
<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/9979645765532">DCA Futures Bot</a>: High-leverage DCA for amplified returns.</li>
</ul>
</li>
</ol>
<hr>
<h3 id="h_01JHX9C6JZQV469XAAZCYXQFT5">Step 2: Configure Bot Settings</h3>
<ol>
<li>Select your exchange and trading pair from the dropdown list.</li>
<li>Enter the amount to invest, ensuring it meets the minimum requirements.</li>
<li>Adjust strategy parameters (e.g., grid levels, TP/SL, or leverage settings) based on the chosen bot.</li>
</ol>
<hr>
<h3 id="h_01JHX9C6JZZR3GTE7J6KA76Q8W">Step 3: Backtest and Launch</h3>
<ol>
<li>Run a backtest to review the bot's performance with historical data.</li>
<li>If satisfied, click "Continue", review the summary, and click "Start Bot" to activate it.</li>
</ol>
<hr>
<h3 id="h_01JHX9C6JZBB7S5NKDH2WGGVNV">Tips for Success</h3>
<ul>
<li>
Start Small: Use a modest investment to learn the bot’s behavior.</li>
<li>
Use Demo Mode: Test strategies without risking real funds.</li>
<li>
Monitor Performance: Regularly check your bot’s metrics under the "Active Bots" tab.</li>
</ul>
<hr>
<h3 id="h_01JHX9M77Z82VF9ENY1WNY7DG5">Frequently Asked Questions (FAQs)</h3>
Q: What’s the minimum investment required to launch a bot? The minimum investment varies depending on the exchange, trading pair, and bot type. You can find more details<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/10026391734556"> here</a>.
Q: Can I use bots on multiple exchanges? Yes, Bitsgap allows you to connect multiple exchanges and use bots across them simultaneously.
Q: How do I stop a bot? You can stop a bot anytime by navigating to the "Active Bots" tab, selecting the bot, and clicking "Bot Actions" and "Stop Bot". Choose to convert your position to base or quote currency, or retain the position.
<hr>
<h3 id="h_01JHX9C6K0QNNVBSZ3CAKF00N4">What's Next?</h3>
<ul>
<li>
<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/10023850035612">Backtest</a>: Learn more about backtesting feature.</li>
<li>
<a href="https://bitsgap4907.zendesk.com/hc/en-us/articles/16398758821148">Getting Started with Bot Analytics</a>: Analyze your bot's performance and refine your strategies.</li>
</ul>
<hr>
<h3 id="h_01JHX9F437XEPZY75RNNQV9MQ8">Need Assistance?</h3>
If you encounter any issues or have questions while setting up your bot, don’t hesitate to contact the Bitsgap <a href="mailto:support@bitsgap.com">Customer Support</a> Team.

General

How to Purchase a Bitsgap Subscription

How to Start with Bitsgap

How to use Bitsgap Demo Mode

How to Connect Your Exchange to Bitsgap

How to Launch Your First Bot on Bitsgap